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Self-Service Kiosk Software

Custom touchscreen kiosk applications for ordering, check-in, ticketing, and top-up — reducing queues, cutting labour costs, and delivering faster service at scale.

Self-Service Technology

Serve More Customers With Fewer Staff

Long queues frustrate customers and cost you business. Self-service kiosks handle ordering, payments, and check-ins automatically — freeing your staff to focus on fulfilment and customer care rather than taking orders.

Gamliot develops custom kiosk software for UAE businesses across hospitality, retail, entertainment, and government services. Each kiosk application is tailored to your brand, your workflow, and your hardware — not a generic template.

  • Custom UI designed for your brand and audience
  • Multi-language support including Arabic and English
  • Integrated payment: card, NFC, QR, and cash
  • Backend dashboard for real-time monitoring and management
  • Works on standard kiosk hardware or custom enclosures
svc-kiosk-main.jpg
560 × 440 px
3x Faster Service Speed
3xFaster Service vs. Staffed Counter
20%Average Upsell Increase via Kiosk
99.9%Uptime with Remote Monitoring
Arabic& English UI Out of the Box
Kiosk Types

Built for Every Use Case

We build kiosk software for a wide range of industries and operational scenarios across the UAE and GCC.

Food Ordering Kiosk

Fast-food and QSR self-ordering with visual menu, modifiers, combo deals, and integrated payment. Sends orders directly to kitchen printer or KDS. Reduces cashier dependency during peak hours.

Ticketing & Check-In

Event ticketing, cinema seat selection, appointment check-in, and queue management kiosks. Print or SMS tickets, scan barcodes, and manage visitor flow automatically.

Top-Up & Payment Kiosk

Game center token top-up, loyalty card reloads, utility bill payments, and cashless wallet recharges. Accepts cash, card, and NFC payments with receipt printing.

Visitor & Employee Check-In

Contactless visitor registration for offices, hotels, and events. Face recognition or Emirates ID scan for identity verification, badge printing, and host notification.

Retail Self-Checkout

Barcode scanning self-checkout for supermarkets and retail stores. Integrated weighing scale, loyalty card scanning, and multiple payment options with cashier override capability.

Information & Wayfinding

Interactive directories for malls, hospitals, and government offices. Search by tenant/department, get floor maps, and access service information without queuing at a help desk.

svc-kiosk-feat1.jpg
540 × 380 px
Remote Management

Manage Every Kiosk From One Dashboard

Running a fleet of kiosks across multiple locations requires centralised visibility. Our kiosk management platform gives you real-time status, remote content updates, and instant alerts so you never have a kiosk down during peak hours.

  • Live status dashboard — online, offline, low paper, payment error
  • Remote content and menu updates pushed instantly
  • Automatic alert to manager when kiosk needs attention
  • Transaction logs and revenue reports per kiosk
  • Remote reboot and software update capability
  • Predictive maintenance alerts based on usage patterns
svc-kiosk-feat2.jpg
540 × 380 px
UX & Accessibility

Designed for Everyone to Use

A kiosk that confuses customers defeats its purpose. Our kiosk UX is designed with accessibility in mind — large touch targets, simple flows, multi-language support, and attractive visuals that guide users confidently through every transaction.

  • Large, finger-friendly touch targets for all age groups
  • Arabic right-to-left layout with English toggle
  • High-contrast display mode for outdoor or bright environments
  • Idle screen with attract loop to draw customers in
  • Session timeout and cart abandonment recovery
  • Screen reader and accessibility compliance (WCAG 2.1)
Development Process

From Concept to Deployed Kiosk

01

Requirements & UX Design

We define the user journey, feature set, and hardware specifications. Wireframes and UI mockups are reviewed and approved before any development begins.

02

Development & Integration

Kiosk application is developed and integrated with your POS, payment gateway, printer SDK, and backend systems. Full testing on target hardware.

03

Pilot Deployment

One or two kiosks are deployed at your location for a pilot period. Real user feedback is gathered and used to refine the experience before full rollout.

04

Full Rollout & Support

Full fleet deployment with remote monitoring enabled from day one. On-site support during the first week and 24/7 remote support ongoing.

Technology

Robust Stack for Mission-Critical Kiosks

Windows / Android Kiosk OSReact / Electron.NET Core Backend Payment Terminal SDKThermal Printer SDKBarcode / QR Scanner NFC Card ReaderCash Acceptor IntegrationFace Recognition Remote Device ManagementArabic RTL UIOffline-First Architecture
FAQ

Common Questions

Can you develop software for our existing kiosk hardware?

Yes. We develop for standard kiosk hardware running Windows or Android. We can also recommend and source suitable hardware for your use case — touchscreen monitors, enclosures, receipt printers, payment terminals, and barcode scanners.

What happens if the kiosk loses internet connectivity?

All kiosk applications are built with an offline-first architecture. Core functions — ordering, payment, and printing — continue to work locally. Data syncs to the server when connectivity is restored, ensuring no transactions are lost.

How do we update the menu or content on kiosks across multiple locations?

Updates are pushed remotely from the management dashboard. You make the change once — update a price, add a new item, change a promotional banner — and it appears on all kiosks instantly or at a scheduled time you define.

Can the kiosk accept both card and cash payments?

Yes. We integrate with card payment terminals (Visa/Mastercard, Apple Pay, Samsung Pay) and cash acceptor hardware that accepts UAE banknotes and provides change. You can offer any combination of payment methods based on your customer base.

Ready to Deploy Self-Service Kiosks?

Tell us your use case and we'll design a kiosk solution that reduces queues, cuts costs, and scales with your business.